Shipping policy
1. Processing Time: Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotional periods.
2. Shipping Methods: We offer various shipping options to provide flexibility for our customers. Shipping methods available and associated costs are displayed during the checkout process. Kitsy Box reserves the right to modify shipping options and carriers as needed.
3. Shipping Rates: Shipping rates are calculated based on the selected shipping method, destination, and the weight of the items in your order. Rates are displayed during the checkout process before completing your purchase.
4. Shipping Destinations: We currently ship to [list of countries or regions you serve]. For shipping to other locations, please contact us for assistance.
5. Estimated Delivery Time: Estimated delivery times are provided during the checkout process. While we make every effort to meet these estimates, actual delivery times may vary based on factors beyond our control, such as customs processing and carrier delays.
6. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please use this information to track your order through the designated carrier.
7. Customs Duties and Taxes: Customers are responsible for any customs duties, taxes, or fees associated with their order. Kitsy Box is not responsible for delays or additional charges incurred during the customs clearance process.
8. Shipping Address Accuracy: Customers are responsible for providing accurate and complete shipping addresses. Kitsy Box is not liable for orders shipped to incorrect addresses provided by the customer.
9. Lost or Stolen Packages: Kitsy Box is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and monitored.
10. Contact Us: If you have any questions or concerns regarding our Shipping Policy, please contact us.
By placing an order on kitsybox.com, you agree to comply with the terms outlined in this Shipping Policy.
