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Kitsy Box creates premium DIY kits that let you make fun, creative, and delicious things at home — from hot sauces and infused spirits to chocolates and beyond.
Absolutely! Each kit is designed to be fun, foolproof, and frustration-free. If you can stir, you can Kitsy.
Some kits are perfect for kids (with adult supervision), while others are made for grown-up flavor lovers. Check each product page for age guidance.
Most orders ship within 1–2 business days. Standard delivery takes 2–5 business days depending on your location.
Yep! You can choose expedited shipping options at checkout for faster delivery.
Currently we ship within the U.S. — but we're working on expanding soon!
We accept returns of unopened kits within 30 days of delivery. Just reach out to our team and we’ll get it sorted.
Oh no! Send a photo of the issue to support@kitsybox.com and we’ll send a replacement ASAP.
Email us at support@kitsybox.com or use our contact form. We typically respond within 24 hours.
As long as your order hasn’t shipped yet, we’ll do our best! Just contact us right away and we’ll take care of it.
Of course! Just check the gift option at checkout, and feel free to add a custom message. No pricing will be included in the package.
Not yet — but it’s coming! For now, you can reorder your favorites or try new ones each month manually.
All Kitsy Box products include a 1-year limited warranty starting from the date of purchase.
The warranty covers manufacturing defects and material issues in kit components and tools when used as intended.
The warranty does not cover:
No. Ingredients and consumable items are not covered once opened or used.
No. Kitsy Box does not guarantee food safety results. Proper food handling, sterilization, pasteurization, pH control, and storage are the responsibility of the user.
For safety guidance, visit:
kitsybox.com/pages/safety
If a component is confirmed to be defective, Kitsy Box may:
The resolution method is determined at our discretion.
To submit a warranty claim, please reach out to us via the Contact Us button. Be sure to include your order number and a brief description of the issue so we can assist you promptly.
In most cases, returns are not required. We may request photos or additional details to verify the issue.
No. Accidental damage, improper use, or damage caused during preparation or storage is not covered.
Even if your issue doesn’t qualify under warranty, we encourage you to contact us. We’re always happy to help and do our best to make things right.
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