FAQ

Kitsy Box creates premium DIY kits that let you make fun, creative, and delicious things at home — from hot sauces and infused spirits to chocolates and beyond.

Absolutely! Each kit is designed to be fun, foolproof, and frustration-free. If you can stir, you can Kitsy.

Some kits are perfect for kids (with adult supervision), while others are made for grown-up flavor lovers. Check each product page for age guidance.

Most orders ship within 1–2 business days. Standard delivery takes 2–5 business days depending on your location.

Yep! You can choose expedited shipping options at checkout for faster delivery.

Currently we ship within the U.S. — but we're working on expanding soon!

We accept returns of unopened kits within 30 days of delivery. Just reach out to our team and we’ll get it sorted.

Oh no! Send a photo of the issue to support@kitsybox.com and we’ll send a replacement ASAP.

Email us at support@kitsybox.com or use our contact form. We typically respond within 24 hours.

As long as your order hasn’t shipped yet, we’ll do our best! Just contact us right away and we’ll take care of it.

Of course! Just check the gift option at checkout, and feel free to add a custom message. No pricing will be included in the package.

Not yet — but it’s coming! For now, you can reorder your favorites or try new ones each month manually.